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The Premium Problem Is Usually Hiding in Plain Sight

The Premium Problem Is Usually Hiding in Plain Sight

The Premium Problem Is Usually Hiding in Plain Sight

Before you can find a profitable consulting niche, you have to stop asking what you could offer and start asking which expensive problem you are unusually well placed to solve.

Article 2 of 4 in the Build Beyond You series.

Most professionals looking to start a consultancy ask, “What services can I offer?” The better question is, “Which expensive problem am I unusually well placed to solve?”

The first question creates a catalogue. The second creates a position.

This distinction is increasingly important in crowded expert markets. The Office for National Statistics recorded 317,000 UK business births in 2024. In London, professional, scientific and technical businesses were a major contributor, with management consultancies accounting for almost half of the increase within that category. Yet the five-year survival rate for UK businesses born in 2019 was only 38.4%.[1]

Entry is easy. Durable relevance is harder.

317,000UK business births recorded in 2024, ONS
38.4%five-year survival rate for firms born in 2019

A niche is not a job title plus a demographic

“Leadership coach for executives”, “consultant for SMEs” and “AI adviser for founders” sound focused, but they are still broad descriptions. They identify an audience and a capability. They do not identify the costly situation that causes a buyer to act.

A premium problem has five characteristics: it is recognised, consequential, urgent enough to fund, difficult to solve with generic information and close enough to your evidence that the buyer can believe you.

A five-part test to find a profitable consulting niche

The positioning test

Problem, Buyer, Outcome, Evidence, Access

01ProblemThe observable condition, not a vague theme.
02BuyerWho holds authority and budget — often not the sufferer.
03OutcomeThe decision, behaviour or result that changes.
04EvidenceWhat makes the promise credible and checkable.
05AccessWhether you can reach the buyer without starting from zero.

Problem

What is actually going wrong? Avoid vague language such as “lack of confidence” or “need for transformation”. Describe the observable condition: managers complete mandatory training but fail to reinforce expected behaviour; executive conflict is slowing decisions; customer, finance and debt teams are working from different system assumptions; a founder has built features without validating the user journey.

Buyer

Who has authority to purchase the intervention? The person experiencing the problem and the person funding the solution are often different. A senior leader may need confidential coaching, while the sponsor is the HR director. A finance team may experience manual reconciliation, while the transformation director controls the budget.

Outcome

What decision, behaviour, capability or operating result should change? Premium buyers pay for reduced risk, faster execution, clearer accountability, stronger leadership or improved commercial performance—not for the number of slides or sessions delivered.

Evidence

What makes your promise credible? Evidence may include previous assignments, anonymised case material, stakeholder feedback, professional qualifications, data, published thinking or a controlled pilot. Do not overstate causation. State what you contributed and what can be independently supported.

Access

Can you reach the buyer without building an audience from zero? Existing professional networks, industry associations, former colleagues, suppliers, communities and speaking opportunities often provide a faster route than mass social-media marketing.

An Innovating Chaos project pattern

In one finance-transformation programme, customer activity, finance transactions and debt management involved different platforms and teams. The apparent request was for system functionality. The deeper issue was ownership: which system created the authoritative schedule, which held payment events, which passed debt data onwards, and how exceptions were controlled. That pattern can become a consulting position. The consultant is not merely “a finance BA”; the premium problem is helping organisations define cross-platform operating ownership before automation hardens ambiguity into the solution.

The intersection is more valuable than the ingredients

Consider a senior professional with experience in compliance training, leadership development, executive coaching and relationship education. Each area has its own market. The distinctive opportunity may sit between them.

One possible territory is leadership-led compliance culture: helping organisations move from course completion to observable manager behaviour and workforce competence. Another is whole-person executive effectiveness: helping senior leaders address personal and relational pressures that are affecting judgement and leadership. A third is relational intelligence for senior teams.

All three may be interesting. Only evidence and buyer conversations should determine which becomes the first commercial wedge.

Score opportunity territories before choosing one

At Innovating Chaos, we recommend testing no more than three territories and scoring them against weighted criteria:

  • Severity and urgency of the problem.
  • Willingness and ability to pay.
  • Existing authority and evidence.
  • Access to buyers and referral partners.
  • Differentiation from credible alternatives.
  • Repeatability of the intervention.
  • Professional and ethical fit.
  • Personal commitment to the work.

The highest score is not automatically the answer. A territory can be commercially attractive but professionally premature. Another may be meaningful but have no identifiable buyer. The purpose of scoring is to expose assumptions and make trade-offs explicit.

Do not build the full proposition before testing the language

The market should hear the problem before it sees the programme. Conduct a small number of structured conversations with people who experience, sponsor or refer the work. Ask what is happening, what it costs, what they have already tried, what language they use and what would make them trust an external adviser.

Then test a narrow paid diagnostic or pilot. A paid engagement is stronger evidence than enthusiastic feedback because it tests whether the problem is important enough to fund.

This discipline matters in coaching as much as consulting. The ICF’s 2025 study shows a large and growing market, with US$5.34 billion in annual revenue and 122,974 practitioners. A growing market creates opportunity, but it also makes generic positioning easier to ignore.[2]

Four positioning errors that weaken experienced professionals

  1. Leading with every qualification rather than one important client problem.
  2. Choosing a niche solely by demographic—such as “leaders” or “SMEs”—without defining the triggering situation.
  3. Inventing a proprietary label before the method and evidence exist.
  4. Building a website, course and content library before validating buyer language and willingness to pay.

The practical decision

Your most valuable niche is probably not a completely new subject. It is the intersection of problems you have repeatedly seen, people who already trust you, evidence you can defend and a method you can explain.

The market does not need another professional who can do many things. It needs a credible specialist who can bring clarity to one consequential form of chaos—and then build outward from proof.

Innovating Chaos perspective

The Innovating Chaos Practice Opportunity Blueprint helps experienced professionals compare possible market territories, identify the strongest commercial wedge and design a controlled paid pilot before investing in a full consultancy build.

What a niche actually isA niche is not an audience plus a capability. It is a costly, recognised problem you can prove you solve, held by a buyer with the budget and the urgency to act.

About the author

Abraham Oni is the founder of Innovating Chaos and a transformation consultant working across business analysis, operating models, finance transformation, risk, digital products and AI-enabled innovation. His work focuses on helping professionals, founders and organisations turn complexity into clear strategies, validated solutions and repeatable systems.

References

  1. Office for National Statistics: Business demography, UK: 2024. The five-year survival rate for UK businesses born in 2019 was 38.4%.
  2. International Coaching Federation: 2025 Global Coaching Study. 122,974 coach practitioners, estimated annual revenue of US$5.34 billion.
  3. World Economic Forum: Future of Jobs Report 2025: Skills Outlook. Employers expect 39% of workers’ core skills to change by 2030.

Editorial note: Innovating Chaos project examples are based on real internal project or discovery work and have been anonymised. They illustrate decision patterns and do not claim unverified client outcomes. This article is general information and not legal, clinical, financial or employment advice.


Take this further

Build Beyond You is the Innovating Chaos pathway for experienced professionals converting career capital into a differentiated consulting practice. Start with the Expert Practice Diagnostic — a private and confidential review of your expertise, evidence and commercial readiness. We read every response personally, and follow up to arrange a conversation.

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